© 2019 by FortéONE        www.forteone.cominfo@forteone.comTel: 847-291-9944 | Fax: 847-291-9955

North Shore (HQ): 500 Skokie Blvd, Suite 515 | Northbrook, IL 60062​    Chicago: 200 S Wacker Dr, Suite 3100 | Chicago, IL 60606

Operations & Supply Chain

Operational excellence, LEAN manufacturing, process improvement, and Supply Chain/SIOP

FortéONE works with clients on a wide range of operational challenges including product development, procurement, production, service, distribution, and administration to reduce waste, lower costs, and set up sustainable programs that achieve quality, dependable outcomes. Our focus is delivering significant sustainable change that creates significant value.


Because our consultants have themselves run complex operations, we take a practical approach to analyzing every company’s operations and their quality of products/services. Streamlining processes and optimizing the supply chain ecosystem always improves our clients profit margins.


Transportation & Logistics

  • What are the freight and warehousing spend as a percentage of net sales? Do you know how to partner with your logistics company to lower your cost?

  • Do you need to improve your customer and supplier delivery times?

Supply Chain Optimization

  • How is your current inventory management system and inventory turnover? Do you have supplier scorecards?

  • Do you have an established Sales, Inventory, and Operations Planning (SIOP) process?

Lean Processes

  • Have KPI’s been identified for each department? Are they measured and reported in an easy to understand manner?

  • Are there bottlenecks in your process? Do you know what they are and how to remove them?


Tracking and Continuous Improvement

  • Are there a select number of major initiatives to improve profits and customer satisfaction? How are these initiatives determined, led and success measured?

  • How does the company identify, prioritize, staff and track internal initiatives? Are advanced project management processes employed?

Customer/SKU Profitability

  • Does the company know where it makes (and loses) money?

  • What is being done about low margin items? Have “80/20″ pricing and service/product rationalization been explored?

Quality Throughput

  • Do practices ensure safety, quality and regulatory compliance… always? Do all products and services have detailed specifications for tracking and reporting?

  • Does the company use advanced Onboarding and Training for quality and retention?

The Outcome? Streamlined operational processes and measurable metrics that drive company focus, increased profitability, and higher customer satisfaction.

Recent Engagements

National Electrical Equipment Manufacturer 

A rapidly growing manufacturer was experiencing 20+ week lead times and product quality issues. We assessed the manufacturing operation and supply chain, worked internally to install new supply chain and manufacturing processes, and assisted in upgrading the staff. Lead times were reduced to 8 weeks within 3 months, supplier selection was revamped, and quality issues were reduced. Hard savings in excess of $500K were realized, and key clients (and their in-process orders) were retained.

Regional Packaging Manufacturer 
Sales were flat, but inventory had increased by 20% and internal projects had failed to build supply chain efficiencies. We provided a senior Supply Chain executive who assumed a staff and project leadership role. We installed new supply chain and forecasting processes, strengthened the internal Team with new hires, reduced inventory by $6MM, and then trained and turned over the department to an internal manager. Firm went to market late 2016. 

National Housewares Distributor
Entrepreneur experiencing growing pains, including $300K in penalties from online vendors, declining profits, poor order fill rates, and mounting warehouse costs. We implemented changes throughout the firm: reorganized into three business units, new SIOP processes, new product profit reporting, product stage-gate for new and retiring products, as well as replacing the CFO, IT, and warehouse staff. $250K in penalties were eliminated, growth continued, and profits increased to 6-8% levels.

National Health & Fitness Products Distributor
PE firm had just taken a control position, and needed assurance that their capital was being deployed wisely. We assumed COO role and worked with the CFO and CEO to install processes and KPIs to promote and monitor performance. In stock inventory for large clients, including Wal-Mart and Dicks, increased from 52% to 98%. Working capital decreased. Firm was taken to market at the end of our engagement.

FortéONE Team - Example Operational Experts


GM/COO and Supply Chain Expert with 25+ years of global experience in industrial manufacturing, construction, and consumer products; previous companies include: Kohler, Maysteel, H.H. Gregg, and Whirlpool


Operations and LEAN manufacturing efficiency expert with  35+ years’ experience in global food & industrial manufacturing; previous companies include: Frito-Lay/PepsiCo, Procter & Gamble, Dorel,  Igloo, and Newell-Rubbermaid


Senior operations expert with  more than 35  years  of domestic and international manufacturing experience; previous companies include: TI Automotive, RH Burton, Mr Gasket Performance Group, and Floserve

Contact us today to learn more about our services and how we can help you improve your company's Operations.